Case Study

Theo Paphitis Retail Group

Theo Paphitis Retail Group

In 2015 Theo Paphitis launched Theo Paphitis Retail Group (TPRG) which incorporates Ryman Stationery, Robert Dyas, Boux Avenue and London Graphic Centre. TPRG were in the market for a solution that could streamline the contact centre, giving them a holistic view of the customer contact whilst making sure this aligned across the three brands.

Read how the Cirrus platform helped TPRG to:

  • Increase the percentage of calls answered
  • Improve customer satisfaction
  • Prioritise store calls and more

See Cirrus in Action

Cirrus Contact Centre is not only built by us, but also by our users. We listen to our users and integrate their feature requests on a regular basis. Why not get in touch and find out how Cirrus can help your business?