With Cirrus, you have full control over call recording. You can choose to record all calls, or a selection of calls. We provide APIs that allow you to pause and restart call recordings mid call should you need to.
Cirrus Contact Center provides you with a complete, cloud-based solution that enables you to make a step change and deliver the experience your customers deserve. We simply work with you to define your customer experience and provide you with your Contact Center.
Cirrus Customer Self-Service provides one of the most comprehensive voice response solutions available to contact centers. A range of pre-built functions and integration enables you to quickly define and configure an intuitive experience for your customers.
Cirrus AI can be blended with Omni to drive further efficiencies – no ordinary chatbot, Cirrus AI soaks up knowledge from conversations and uses this “learning” to deliver accurate and contextually relevant information.
Telephone Answering Service (TAS)
Completely Covering Telephone Answering Service Requirements
With Cirrus you can meet your clients’ every need with flexible scripting and dispatch options. You have the tools to define each customer experience and empower your agents!
Cirrus allows you to combine the power of Cirrus' market-leading Contact Centre-as-a-Service (CCaaS) platform with the collaboration capabilities of Microsoft Teams. Seamlessly connects your contact centre with the rest of the organisation.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
This cookie is managed by Amazon Web Services and is used for load balancing.
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
The pardot cookie is set while the visitor is logged in as a Pardot user. The cookie indicates an active session and is not used for tracking.
Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.