Privacy policy

Cirrus Privacy Policy

This Privacy Policy outlines how Cirrus Response (“we,” “us,” or “our”), a UK-based business with the website, collects, uses, discloses, and protects the personal information of individuals (“you” or “your”) who interact with our website, products, and services. We are committed to safeguarding your privacy and maintaining the security of your personal information. Please read this Privacy Policy carefully to understand how we handle your personal information.

Information We Collect

Personal Information
We may collect certain personally identifiable information from you, such as your name, email address, phone number, job title, and company name when you visit our website, subscribe to our newsletters, download our resources, or contact us through our online forms or social media.

Automatically Collected Information
When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information is collected using cookies, web beacons, and similar technologies. You can manage your cookie preferences through your browser settings.

Purposes for Using Data and Legal Basis

Providing and Improving Services
Purpose: We use your personal information to provide and improve our products and services, including the functionality of our website, and to respond to your inquiries and requests.

Legal Basis: Performance of a contract (where applicable) and legitimate interests to ensure the quality and efficiency of our services.

Communication and Marketing
Purpose: We may use your personal information to communicate with you, including sending you promotional emails and marketing communications about our products, services, and events, if you have opted to receive such communications.

Legal Basis: Consent, which you can withdraw at any time by opting out of receiving marketing communications.

Analytics and Insights
Purpose: We may analyze and anonymize the information we collect to understand how our website and services are used, improve user experience, and derive insights for business purposes.

Legal Basis: Legitimate interests in evaluating and enhancing our products, services, and website.

Compliance with Legal Obligations
Purpose: We may process your personal information to comply with applicable laws, regulations, legal processes, or government requests.

Legal Basis: Compliance with a legal obligation to which we are subject.

Protection of Rights and Safety
Purpose: We may use your personal information to protect the rights, property, or safety of Cirrus Response, our users, or others.

Legal Basis: Legitimate interests in safeguarding our rights and ensuring the security of our services.

Business Transactions
Purpose: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information as part of the transaction.

Legal Basis: Legitimate interests in managing and facilitating corporate transactions.

Disclosure of Information

We may disclose your personal information to our affiliated companies, service providers, and business partners who assist us in delivering our products, services, and website functionality, subject to appropriate data protection obligations.

We may disclose your information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Cirrus Response, our users, or others.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or the transfer of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, and delete your personal information, subject to applicable laws and regulations. To exercise these rights or to make any inquiries or complaints regarding your personal information, please contact us using the details below.

Children’s Privacy

Our website, products, and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected personal information from a child under 16, we will promptly take steps to delete such information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Compliance Department

Cirrus Response Limited, The Kirkgate, 19-33 Church Street, Epsom, Surrey, KT17 4PF


Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

By using our website, products, and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last updated: June 2023