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Cirrus is often asked to give input in leading news and press articles.

Press articles

Article

23 April 2024

The Conversational AI Blueprint: A Cautious Approach to Contact Centre Bots

This article was first published on CX Today on 18th April 2024. Standfirst: Unpack a…

Sandra Haworth

Article

19 April 2024

EX & CX – The Key to The Future of Citizen Experience

Citizens' experience with public services greatly influences their views of the government's efficiency and trustworthiness.…

Sandra Haworth

Article

1 March 2024

How technology and talent can deliver intelligent CX in 2024

This article was first published on EngageCustomer on 15 February 2024. Wouldn’t it be nice…

Sandra Haworth

Article

6 February 2024

How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor

This article was first published on CX Today in February 2024. A livelihood-stealing maniacal robot…

Sandra Haworth

News articles

News

13 February 2024

Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys

FOR IMMEDIATE RELEASE - 8 February 2024 Cirrus Partners with Redcentric to Deliver Advanced Contact…

Sandra Haworth

News

3 January 2024

Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership

Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned…

Sandra Haworth

News

28 November 2023

Cirrus Contact Centre Solutions Announces Daniel Lloyd as New Channel Director

– Cirrus, a leading provider of contact centre solutions, is pleased to announce the promotion…

Sandra Haworth

News

26 September 2023

Cirrus Releases Game-Changing Upgrade To Their Contact Centre Platform

Cirrus Releases Game-Changing Upgrade To Their Contact Centre Platform 1 September 2023 Cirrus, the leading…

Sandra Haworth

News and press

Press articles

The Conversational AI Blueprint: A Cautious Approach to Contact Centre Bots

EX & CX – The Key to The Future of Citizen Experience

How technology and talent can deliver intelligent CX in 2024

How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor

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News articles

Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys

Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership

Cirrus Contact Centre Solutions Announces Daniel Lloyd as New Channel Director

Cirrus Releases Game-Changing Upgrade To Their Contact Centre Platform

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