Getting the ROI with AI

Getting the ROI with AI

Looking back over the past couple of years, the one subject that seems to have captured communications professionals’ imagination more than any other is Artificial intelligence (AI). A quick Google search for Contact Centre AI yields over 770 million results. This demonstrates that a lot of people are talking about it but is everyone making sense? Does everyone even agree on what AI is?

In this guide, we will cover:

  • The Background of AI
  • What is AI?
  • AI in action
  • An ROI for AI

See Cirrus in Action

Cirrus Contact Centre is not only built by us, but also by our users. We listen to our users and integrate their feature requests on a regular basis. Why not get in touch and find out how Cirrus can help your business?