Clarks is one of the largest global footwear companies, trading online and through 1,500 stores around the world. Clarks’ businesses processes and systems had not kept pace with technology advances and customer expectations. It was imperative that Clarks rapidly streamline its technology infrastructure and implement an integrated solution.
Read how the Cirrus platform helped Clarks to:
- Reduced handling times across all channels.
- Increased agent productivity.
- Improved customer satisfaction and more.
See Cirrus in action
Cirrus Contact Centre is not only built by us, but also by our users. We listen to our users and integrate their feature requests on a regular basis. Why not get in touch and find out how Cirrus can help your business?