Clarks is one of the largest global footwear companies, trading online and through 1,500 stores around the world. Clarks’ businesses processes and systems had not kept pace with technology advances and customer expectations. It was imperative that Clarks rapidly streamline its technology infrastructure and implement an integrated solution.
Read how the Cirrus platform helped Clarks to:
- Reduced handling times across all channels.
- Increased agent productivity.
- Improved customer satisfaction and more.