Video on Demand

The Winning Formula: Unveiling the Secrets of Contact Centre Success

Hear directly from the champions behind the 2024 South West Contact Centre Awards.

Date:

9th July, 2024

The Winning Formula: Unveiling the Secrets of Contact Centre Success

Join Cirrus and the Northern & South West Contact Centre Forum, for a FREE webinar, The Winning Formula.

9th July 2024 | 11:00 am – 12.30 pm | Virtual Meeting

Hear directly from the champions and finalists – the winning teams behind the 2024 South West Contact Centre Awards.

Here’s what awaits you:

  • Exclusive insights: Discover the secrets behind their success in categories like Best Customer Engagement, Best Transformation Programme, and Contact Centre of the Year.
  • Actionable best practices: Learn winning strategies you can implement in your own contact centre to kick your customer experience up a notch.
  • Interactive Q&A: Get your burning questions answered directly by the finalists and award winners.

Don’t miss this unique opportunity to learn from the winners!

Your hosts are:

  • Jane Thomas, Managing Director, Northern & South West Contact Centre Forum: A highly respected leader with extensive knowledge of contact centre best practices.
  • Daniel Lloyd, Channel Director, Cirrus: A passionate advocate for using technology to create exceptional customer experiences.

WINNERS ANNOUNCED ON 28th JUNE at the South West Contact Centre Forum Awards.

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Cirrus Contact Centre is not only built by us, but also by our users. We listen to our users and integrate their feature requests on a regular basis. Why not get in touch and find out how Cirrus can help your business?