What are Agent First Contact Centres?

Chris Wade (CMPO, Gamma) and Jon Dawson (CRO, Cirrus) sit down together to discuss why being agent first is so important.

Ready to take your technology and contact centre to the next level?

Cirrus contact centre is not only built by us, but also by our users. We listen to our users and integrate their feature requests on a regular basis. Why not get in touch and find out how Cirrus can help your business?