The strategic hires strengthen the leadership team and position the company for continued expansion
Cirrus, an award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has announced two senior level appointments to its leadership team. Dean Cook joins as Finance Director and Bernard Ross joins as Customer Operations Director. Both industry veterans with decades of experience and knowledge, the appointments come just two months after the merger between Cirrus and TelXL, and will be key in supporting the company’s planned growth for 2020.
Dean Cook has been appointed Finance Director of Cirrus’ UK operations. Dean brings more than 20 years of finance expertise from PwC, KPMG and a range of rapidly growing SMEs, helping them to enhance shareholder value, and to architect profitable and sustainable growth.
Bernard Ross has been appointed Customer Services Director of Cirrus’ UK and North American operations. Bernard has over 30 years in the IT and telecoms industry, and has focused on VoIP and CTI for the last 20 years. Before joining Cirrus, Bernard was at Britannic Technologies where as Head of Operations, he led all hosted telephony and SIP deployments for customers.
Nikki de Kretser, UK General Manager, commented; “We are delighted to welcome Dean and Bernard to Cirrus, particularly at such an exciting time for our business after the recent merger with TelXL. We are continuing to execute our hiring plan and all new staff have responded really well to the new virtual induction process. These leadership appointments will further strengthen the team and prepare Cirrus for the next phase of growth.”
Cirrus is on course to significantly increase revenues and is working closely with its partner network to support customers during these unprecedented times. Cirrus is increasing headcount by over 50%.