PCI DSS2019-11-11T12:28:33+00:00

Cirrus LinkPay+ simplifies and secures payment transactions across ALL communication channels

Protecting card holder data is one of the biggest concerns for organisations taking debit or credit card payments. A large proportion of organisations believe they are PCI DSS Compliant, but they aren’t. As card payments technology evolves, so should the payment options you offer your customers. From small local retailers to large corporate enterprises. No technical jargon, no complicated fees: whether you’re taking payments, online, in-app or on the go, Cirrus LinkPay+ is easy to use, convenient, and secure, helping to deliver the experience your customers expect, wherever and however they want to pay.

The Value Delivered

Full PCI DSS Compliance

The ability to demonstrate that steps have been taken to mitigate the risk associated with exposing agents to sensitive card payment details.

Unparalleled Customer Experience

Cirrus LinkPay+ delivers a seamless payment process via a single touch point, on all communication channels, whether its via SMS, WhatsApp, Webchat or social platform. Giving your customers a choice of where, when and how to engage with your organisation.

Never lose a sale

Reducing payment abandonment and a loss of a sale due to convoluted payment processes. Cirrus LinkPay+ is a fast and convenient way to process card payments on all channels.

Ease of Deployment

Minimal integration, quick and easy deployment – minimising both risk and time to deploy.

Reducing Overall Costs

Reducing contact centre operational costs through reduction of average call and handling time.

Minimal Expenditure

Zero set up and monthly rental fees, therefore only paying as you go.

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PCI Pro

Cirrus PCI Pro provides organisations with an easy to deploy, fully PCI DSS compliant way to take a payment card details from customers, leveraging the Cirrus cloud and without the need to make changes to existing systems or processes.

Complete Contact Centre Control

‘De-Scoping’ the Contact Centre Environment

Cirrus PCI Pro prevents unauthorised access by contact centre staff to sensitive card data. This removes the need to operate a ‘clean room’ policy where paper, pens and mobile phones are prohibited from the agent’s desk.

cloud flexibility

Fully Controlled Payment Process

What is unique about Cirrus PCI Pro is that while sensitive information is masked from the agent, the conversation between agent and customer is able to continue, ensuring that both control and the customer experience is retained during the payment process.

Call Recording, Voicemail & Announcements

By leveraging Cirrus cloud-based telephony, Cirrus Mobile users are able to take advantage of a range of pay-as-you-use capabilities such as the ability to record business calls from their mobile, the ability to separate personal and business voicemail on their mobile and the capability to create personal messages and announcements.

No Disruption to Contact Centre Processes

Cirrus PCI Pro is designed to work the way you work, and as such can be embedded into your existing contact flows and processes. This not only reduces operational disruption, it also avoids substantial system or process changes and agent retraining.

Social Media

Allowing you to instantly make social media an integral part of the way you interact with your customers through our Cloud based application that enables you to listen, analyse and interact through social channels.

PCI Compliance

Providing organisations with an efficient and effective way to take payment card details from customers in a fully PCI compliant manner.

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