Cirrus contact centre solutions

Where AI meets engagement.


It’s time to reimagine the contact centre experience.

We know that it can be a jungle out there. Customers want more channels, have higher expectations, and want more for less. So, just like Batman had Robin and Sherlock had Watson, contact centre agents need the perfect sidekick to help them deliver connected conversations. And that’s where Cirrus comes in.

Cirrus provides you with an all-in-one AI-enabled contact centre solution designed to give you everything you need to deliver exceptional agent and customer experiences. Our fully integrated omni-channel capabilities, purpose-built contact centre CRM, workforce optimisation, and intelligent quality management are at your fingertips on a single, easy-to-use platform. Imagine having a generative AI-copilot by your side, guiding and assisting in every single interaction. Cirrus is open and flexible, allowing you to easily integrate essential third-party apps.

Are you ready to experience the exceptional?

View our packagesRequest a demo

What makes a Cirrus contact centre solution so special?

Our AI-enabled CCaaS platform redefines the contact centre experience by seamlessly connecting tools, channels, and technology to deliver effortless customer journeys, empower agents, and boost productivity through automation.

All-in-one CCaaS

A single platform with a full omni-channel suite and all the essential tools and technologies.

Powered by AI

Cirrus Copilot, our game-changing AI assistant, offers guidance and advice on every single action.

Built to connect

Easily configure our native modules, APIs, and other integrations.

Unparalleled resilience

Virtual Private Cloud. Full-featured compliance suite. Best-in-class flexibility, security, and reliability.

CX consultancy

Our Success Managers connect your CCaaS technology stack with expert dedicated CX consultancy.

Cirrus is loved by contact centre agents (and their businesses)

Pick your perfect package


Perfect for basic contact centres or service desks moving to the cloud. Covers essential voice, email, SMS services, and CRM integrations.


For businesses that want to improve their service efficiency and quality. Access plus advanced tools like workforce management, ticketing, and quality management.


Full omni-channel support, including webchat, AI-powered analytics, and eLearning Centre. For businesses focused on maximising every customer interaction.

Cirrus is powerful, reliable and easy to use

Don’t just take our word for it. Our customers are happy to share the benefits and improvements they are making together with Cirrus and our Success team.


Reduction in average handling time


Increase in customer interactions without increasing manpower


Improvement in first contact resolution

Cirrus updates



London, UK – July 23, 2024 – Cirrus, a leading provider in the contact centre as-a-service (CCaaS) market, proudly announces its recent win at the Comms Business Awards 2024, where...



The narrative around customer service is changing rapidly, particularly for those facing significant challenges. Vulnerable customers—individuals who require extra support due to their life circumstances—are becoming a core focus for...

Upcoming Event


10th September, 2024

The Contact Centre & Customer Services Summit brings those working in the Contact Centre and Customer Services industry together with leading solution providers, for focused one-to-one meetings.

Let’s do this together

Every big transformation starts with a small first step….