With Cirrus, you have full control over call recording. You can choose to record all calls, or a selection of calls. We provide APIs that allow you to pause and restart call recordings mid call should you need to.
Cirrus Contact Center provides you with a complete, cloud-based solution that enables you to make a step change and deliver the experience your customers deserve. We simply work with you to define your customer experience and provide you with your Contact Center.
Cirrus Customer Self-Service provides one of the most comprehensive voice response solutions available to contact centers. A range of pre-built functions and integration enables you to quickly define and configure an intuitive experience for your customers.
Cirrus AI can be blended with Omni to drive further efficiencies – no ordinary chatbot, Cirrus AI soaks up knowledge from conversations and uses this “learning” to deliver accurate and contextually relevant information.