Cirrus partners with Gamma to provide key technology for Horizon Collaborate

Cirrus, award-winning supplier of omni-channel cloud Contact Centre solutions has partnered with Gamma to provide key technology for the newly launched Horizon Collaborate. Recently showcased at Call & Contact Centre Expo, Gamma’s new Collaborate is part of its hosted PBX. It offers instant messaging and presence, voice, video, document sharing, desktop and app sharing, and is delivered via Gamma’s portal.

Cirrus is providing the Cloud Contact Centre overlay for the Gamma infrastructure.  The solution is Cirrus’ latest technology announced at the show, which includes on-the fly translation services, conversational AI and WhatsApp integration.

Watch this video to see more of the partnership at the Call and Contact Centre Expo 2019