The Inner Circle Guide To Cloud-Based Contact Center Solutions

The Inner Circle Guide To Cloud-Based Contact Center Solutions

“The Cirrus Sponsored Inner Circle Guide to Cloud-based Contact Center Solutions (3rd edition)” is one of the Inner Circle series of ContactBabel reports. Other subjects include Omnichannel, Self-Service, Interaction Analytics, Outbound & Call Blending, Workforce Optimization and PCI DSS Compliance

The Cirrus Sponsered Inner Circle Guides are a series of analyst reports investigating key customer contact solutions. The Guides aim to give a detailed and definitive view of the reality of the implementing and using these technologies, an appraisal of the vendors and products available and a view on what the
future holds.

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