“We love that Cirrus is fit for the future, we don’t worry about it getting old and tired because it’s supplied as a service from the cloud, and the team of experts behind it are fantastic.”
– Becky Bullows – Virgin Trains
‘Arrive Awesome’ – How Cirrus voice technology is helping Virgin Trains stay ahead of the curve.
Virgin Trains is a household name and a much loved part of the Virgin Group. Renowned for shaking up markets and delivering the very best customer experience, going beyond people’s expectations is part of the Virgin DNA. Virgin Trains is rolling out a number of improvements that get behind its rallying cry – ‘Arrive Awesome’. Cirrus has been key in transforming their contact centre customer service approach, providing game changing functionality.