Protect your Contact Center employees against Coronavirus with a flexible working solution. With the number [...]
About Joanna LiemThis author has not yet filled in any details.
So far Joanna Liem has created 59 blog entries.
Are you Delivering the Experience Your Customers Deserve There is a lot to say about [...]
We have all had our fair share of bad call-center experiences. There’s an expectation and [...]
Mitigate Exposure to Fraud Risk In Your Contact Center PCI Compliance Does Not Have To [...]