Desktops, Dashboards and Human Centred Design
Eleanor Morden2020-10-28T09:56:47+00:00Desktops, Dashboards and Human Centred Design Why getting the user experience right will protect your [...]
From Wallboards to Board Games….. Recruiting through a Pandemic
Eleanor Morden2020-10-06T17:24:57+00:00From Wallboards to Board Games....Recruiting Through a Pandemic 2020 is a great year to be [...]
Cirrus are Finalists in Twelve Categories in the Comms National Awards 2020
Eleanor Morden2020-09-22T10:58:50+00:00Cirrus are delighted to have been nominated as finalists for [...]
Artificial Intelligence (AI) Empowers Contact Center Employees
Eleanor Morden2020-09-09T14:22:32+00:00AI Can Increase Efficiency, Profitability and Keep Your Agents Engaged In The Contact Center. "To [...]
Email – The Channel That Time Forgot
Eleanor Morden2020-08-27T18:14:03+00:00Email - The Forgotten Channel In The Contact Center! It's Time To Give Email A [...]
Digital Transformation in the Contact Center
Eleanor Morden2020-08-24T13:40:19+00:00Digital Transformation in the Contact Center On-Demand Webinar What does digital transformation actually mean? In [...]
Digital Transformation – Being In The Place Where Your Customers Live
Eleanor Morden2020-08-19T12:20:12+00:00Be In The Place Where Your Customers Live! Digital Transformation In The Contact Center - [...]
Contact Center Priorities Are Changing
Eleanor Morden2020-08-17T13:38:13+00:00Rewriting The Rule Book. Contact Center Priorities Are Changing! "The greatest danger in times of [...]
Transform your Contact Center with Extra Digital Channels
Eleanor Morden2020-08-19T12:21:33+00:00Transform your Contact Center with Extra Digital Channels Digital Transformation - Instantly Improve efficiency and [...]
Making the Virtual Contact Center a Permanent Capability
Eleanor Morden2020-06-04T15:53:02+00:00Making the Virtual Contact Center a Permanent Capability. There has been a number of things [...]