News2017-09-08T15:37:17+00:00
2209, 2020

Cirrus are Highly Commended at the Forum Gala Awards 2020

Cirrus Are 'Highly Commended' For 'Client and Supplier Award' With Their Customer Clarks at the Forum Gala Awards Ceremony 2020! Cirrus & Clarks were highly commended by judges for the way in which Cirrus could enable such rapid digital transformation for Clarks' business. Together they are dramatically improving customer satisfaction, by developing & empowering advisors, and future-proofing this 200-year old, global brand. The Forum is a community of professionals that is recognised as the ‘go-to place’ for innovation in customer operations, from contact centre and digital to field, back office, branch & retail [...]

2209, 2020

Cirrus are Finalists in Twelve Categories in the Comms National Awards 2020

Cirrus are delighted to have been nominated as finalists for twelve categories in the Comms National Awards 2020. The CNA event recognises the achievements of those in the voice and data channel industry. The team are very proud to be CNA finalists for the 'Best Hosted Telephony Platform', 'Best SME Telephony System', 'Best Billing Solution', 'Best Call Management Solution', 'Best SME Vertical Market Solution', 'Best Enterprise Cloud Solution', 'Best Channel Support Service', 'Best Supplier Innovation Award', 'CSR', 'The Keep Britain Working Award (Supplier)','Best Enterprise Vertical Market Solution' and 'Best SME Cloud Solution' awards. [...]

1809, 2020

Cirrus are Exhibiting at the Women in Business Expo Virtual 2020

Cirrus is Exhibiting At Women in Business Expo Virtual 2020. Cirrus is exhibiting at Women in Business Expo Virtual, on the 14th & 15th October. Join Cirrus at the Women in Business Expo Virtual and hear the story of Cirrus, co-founded by a female entrepreneur – how we grew from 3 to 60 and now disrupt the contact centre market with ground breaking technology. Learn about some of the open roles available at Cirrus and how we are aiming to attract more female talent through a comprehensive package of benefits for our growing female employee base. Join us [...]

2904, 2020

Cirrus Expands Leadership Team With Two Key Appointments

Cirrus expands leadership team with two key appointments to support next growth phase The strategic hires strengthen the leadership team and position the company for continued expansion Cirrus, an award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has announced two senior level appointments to its leadership team. Dean Cook joins as Finance Director and Bernard Ross joins as Customer Operations Director. Both industry veterans with decades of experience and knowledge, the appointments come just two months after the merger between Cirrus and TelXL, and will be key in supporting the company’s planned growth for 2020. Dean Cook [...]

2104, 2020

Cirrus Runner up ‘Innovations In Cloud Contact Centre’ at the National Innovations Awards 2020

Cirrus Runner Up 'Innovations in Cloud Contact Centre' at the  National Innovations Awards 2020 Cirrus are delighted to be named runner up for the 'Innovations in Cloud Contact Centre' UK National Innovations Awards competition. The live Gala Results Webcast took place on 21st April 2020 at 1:30pm BST, presented by Jon Snow, the awards organiser and founder. Technology innovators from across the world were invited to enter the five categories of this open competition. Only the best were then shortlisted for the finals. The all-digital awards delivery model triumphed with little delay, despite the judging week falling at [...]

1504, 2020

Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments

Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments Link Pay+ enables Contact Centres transitioning their agents to a remote working model to take card payments securely Cirrus, award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has deployed its Link Pay+ secure payments solution to contact centre agents working remotely. Link Pay+ is one of a range of solutions offered as part of Cirrus’ new FastTrack180 homeworking package. Link Pay+ is PCI compliant and replaces a manual process whereby customers are left to complete a purchase online by themselves, with the risk that the sale [...]

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