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News2017-09-08T15:37:17+00:00
2302, 2021

Cirrus to Provide Seamless Cloud Contact Centre Solution Within MS Teams

Cirrus to Provide Seamless Cloud Contact Centre Solution Within MS Teams Cirrus, the leaders in cloud contact centre solutions, has announced its full omnichannel offering is now available as a native application within Microsoft Teams, enabling contact centre agents to deliver a consistent experience regardless of channel or location. Cirrus’ Teams solution enables agents to seamlessly manage customer interactions such as voice calls, SMS, emails, messaging, chat, social media and video across a single viewpoint. Agents will have the ability to communicate and collaborate with colleagues from other departments to resolve customer queries more efficiently, all within the [...]

1102, 2021

Daisy Corporate Services Selects Cirrus as its Public Cloud Contact Centre Solution

Daisy Corporate Services Selects Cirrus as its Public Cloud Contact Centre Solution Cirrus, the leaders in cloud contact centre solutions, has announced a partnership with Daisy Corporate Services to meet the growing demand from enterprise customers moving to public cloud, driven by the Covid-19 pandemic. Cirrus’ award-winning cloud contact centre solutions will sit across Daisy’s ‘Online Unified Communications’ and ‘Direct 2 for Microsoft Teams’ suite of services. Jason Roos, Chief Executive Officer at Cirrus, commented: “We are delighted to be partnering with Daisy at what is a crucial stage for enterprise customers. The gradual move to the cloud [...]

1901, 2021

Cirrus Wins Two Categories In The Comms Business Awards 2020

Cirrus Win Two Categories In The Comms Business Awards 2020 Cirrus, an award-winning provider of provider of omni-channel cloud Contact Centre Solutions (CCaaS), are absolutely delighted to have won two awards in the Comms Business Awards 2020. Cirrus, along with out partner Gamma, was awarded the Contact Centre Vendor award which recognises those who excel in the Contact Centre space. At Cirrus, our goal is always to empower contact centre agents with the best tools, so that they can provide top-class customer experience. We look forward to continuing our dedication to product innovation and supporting our channel partners to [...]

1101, 2021

Cloud Contact Centre Specialist Cirrus Secures Funding Round to Drive Growth and Innovation

Cloud Contact Centre Specialist Cirrus Secures Funding Round to Drive Growth and Innovation Cirrus, the award-winning provider of omnichannel cloud contact centre solutions, has today announced a multi-million pound investment from BGF, the UK’s most active investor in growth economy businesses, along with flexible financing from NatWest’s Growth Capital Fund to fuel continued product innovation and business growth. Founded in 2013 by Jason Roos, Cirrus provides cloud-based contact centre software to private and public sector organisations looking to digitalise their customer service operations. The business has seen continued growth across the UK and North America making it one [...]

1812, 2020

Cirrus Are Finalists For Two Categories In The Comms Business Awards 2020

Cirrus Are Finalists For Two Categories In The Comms Business Awards 2020 Cirrus are delighted to have been nominated as finalists for two categories in the Comms Business Awards 2020.  These awards recognise progressive and innovative companies in the Channel space and the community in what continues to be a challenging year. The team are very proud to be selected for the following awards: Contact Centre Vendor - "This award is designed to recognise those who excel in the Contact Centre space. The Contact Centre space is still growing and many businesses are differentiating their offerings by investing [...]

2310, 2020

Cirrus win ‘CSR’ award and are highly commended with Class Networks for ‘Best SME Vertical Market Solution’ at the Comms National Awards

Cirrus win 'CSR' award and are highly commended with Class Networks for 'Best SME Vertical Market Solution' at the Comms National Awards 2020 Cirrus, an award-winning provider of provider of omni-channel cloud Contact Centre Solutions (CCaaS), are absolutely delighted to have won the CSR award at the Comms National Awards. The CSR award recognises organisations that embrace CSR in a highly positive manner and has develop successful programmes to make the organisation socially accountable to itself, its stakeholders, its customers and the general public. At Cirrus there is an established culture of giving and it defines our model [...]

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