News2017-09-08T15:37:17+00:00
2904, 2020

Cirrus Expands Leadership Team With Two Key Appointments

Cirrus expands leadership team with two key appointments to support next growth phase The strategic hires strengthen the leadership team and position the company for continued expansion Cirrus, an award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has announced two senior level appointments to its leadership team. Dean Cook joins as Finance Director and Bernard Ross joins as Customer Operations Director. Both industry veterans with decades of experience and knowledge, the appointments come just two months after the merger between Cirrus and TelXL, and will be key in supporting the company’s planned growth for 2020. Dean Cook [...]

2104, 2020

Cirrus Runner up ‘Innovations In Cloud Contact Centre’ at the National Innovations Awards 2020

Cirrus Runner Up 'Innovations in Cloud Contact Centre' at the  National Innovations Awards 2020 Cirrus are delighted to be named runner up for the 'Innovations in Cloud Contact Centre' UK National Innovations Awards competition. The live Gala Results Webcast took place on 21st April 2020 at 1:30pm BST, presented by Jon Snow, the awards organiser and founder. Technology innovators from across the world were invited to enter the five categories of this open competition. Only the best were then shortlisted for the finals. The all-digital awards delivery model triumphed with little delay, despite the judging week falling at [...]

1504, 2020

Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments

Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments Link Pay+ enables Contact Centres transitioning their agents to a remote working model to take card payments securely Cirrus, award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has deployed its Link Pay+ secure payments solution to contact centre agents working remotely. Link Pay+ is one of a range of solutions offered as part of Cirrus’ new FastTrack180 homeworking package. Link Pay+ is PCI compliant and replaces a manual process whereby customers are left to complete a purchase online by themselves, with the risk that the sale [...]

904, 2020

Cirrus launches new FastTrack180 Homeworking solution

Cirrus launches new FastTrack180 Homeworking solution Market leading Cloud Contact Centre supplier enables businesses to switch rapidly to a full feature homeworking solution to tackle COVID-19 Cirrus, award-winning supplier of omni-channel cloud Contact Centre Solutions (CCaaS) has announced its FastTrack180 homeworking solution for businesses looking to switch rapidly to remote working. The homeworking solution simply requires agents to have access to a web browser and a mobile phone or landline. Company numbers can be redirected to home workers within minutes, enabling businesses to continue to work in times of emergency. This new fast track homeworking solution is suitable [...]

1001, 2020

Cirrus and TelXL announce merger and massive growth plans

Cirrus and TelXL announce merger and massive growth plans Market leading cloud Contact Centre specialist and intelligent voice network solutions provider combine to accelerate growth and announce 60% increase in headcount London, UK, 10 January, 2020 - Cirrus, award-winning supplier of omni-channel cloud Contact Centre Solutions and TelXL, the UK’s leading supplier of intelligent network solutions have announced that they are to merge. Combined, the company has ambitious growth plans and is on course to double revenues in the coming year thanks to a highly successful channel strategy. To support this anticipated growth the company will be increasing [...]

1110, 2019

Cirrus Win ‘Best SME Vertical Market’ at the Comms National Awards 2019

Cirrus Win 'Best SME Vertical Market' at the Comms National Awards 2019 Cirrus, an award-winning provider of provider of omni-channel cloud Contact Centre Solutions (CCaaS), collected the award during a ceremony at the Hilton Park Lane on Thursday, October 10th, 2019. In addition to the 'Best SME Vertical Market Solution', Cirrus was also highly commended for the 'CSR' and 'Best Enterprise Cloud Solution' awards. The Comms National Awards is the UK’s flagship independent ICT industry awards programme judged by industry specialists. The ceremony takes place each October and is hosted by Comms Dealer which works with vendors to [...]

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