503, 2019

Cirrus are Exhibiting at the CCCEXPO 2019

Cirrus Are Exhibiting At The Call and Contact Centre Expo 2019. Cirrus are exhibiting at Call & Contact Centre Expo 2019, on stand 500, on the 27th & 28th March at the London ExCel. Join Cirrus at the leading call and contact event where they will be showcasing how their fully integrated omni-channel contact centre solution and artificial intelligence platform, can change how you view customer engagements for good, and manage all of your digital engagement with customers via a single unified desktop. Cirrus will also be launching and demonstrating new tools that will be integral to the future of [...]

2707, 2018

Cirrus Response Achieves G-Cloud 10 Supplier Status

Cirrus Response, an award-winning provider of omni-channel cloud Contact Centre Solutions (CCaaS) and IPT telephony, achieves G-Cloud 10 Supplier Status. Since the launch of the G Cloud Framework in 2012, UK public sector procurement of cloud-based IT services has been transformed. Services can be bought through the Digital Marketplace from listed suppliers, without the need to run a competitive procurement or full tender process. It’s designed to speed up the adoption of new technologies, increase efficiency and drive down operational costs, allowing public sector organisations to quickly and effectively implement new capability. Michelle Watkins, Cirrus’ Commercial Director states: [...]

1603, 2018

Cirrus are launching two new products at CCCEXPO 2018

Cirrus to launch two new products at Call and Contact Centre Expo 2018. Cloud contact centre solutions provider, Cirrus will be adding to its award-winning product set with two major new launches at Call and Contact Centre Expo on 21 and 22 March. The company, which has gained accolades in the past year for its cloud contact centre solutions will be demonstrating Ami, its powerful new Artificial Intelligence platform, throughout the show on stand 2540. As “the hardest-working agent in the contact centre” Ami uses AI to provide customers with the information they need, helps sales teams qualify [...]

1202, 2018

Cirrus Gains Cyber Essentials Plus

Cirrus are delighted to announce that we have gained Cyber Essentials Plus accreditationThe government-backed Cyber Essentials scheme is designed to improve the resilience of UK businesses to the most common cyber security threats. Cyber Essentials Plus is a more advanced level of assurance and includes an additional internal scan and on-site assessment. The scheme requires companies to implement five key controls:Secure configurationBoundary firewalls and internet gatewaysAccess control and administrative privilege managementPatch managementMalware protectionTo achieve this standard Cirrus worked with IT Labs who provided support through their products and services to evaluate Cirrus’ internal and external systems, and aided in strengthening system [...]

902, 2018

Cirrus Supports Little Princess Trust

Cirrus is passionate about Corporate Social Responsibility and it's a huge part of our culture. Cirrus actively promotes social action days where our employees are able to take one paid company day a year to volunteer and support a charity that is meaningful to us.  This is incredibly beneficial for our employees, giving them the opportunity to support causes they are passionate about and helping them to be engaged.The Little Princess TrustThis is a charity that aims to provide free, real-hair wigs for children suffering hair loss due to medical treatments such as Chemotherapy. And as someone with long hair, this [...]

1011, 2017

Cirrus Wins ‘Apprentice of the Year’ at the Institute of Telecommunications Professionals Annual Awards

  Cirrus' Solutions Delivery Consultant; Rakesh Naidu collected the award for Apprentice of the Year at the Institute of Telecommunications Professionals annual awards ceremony last night. The Apprentice of the Year award category recognises outstanding apprenticeship talent and celebrates the rising stars of the Telecommunications industry. The Institute of Telecommunication Professionals (ITP) is a UK’s leading independent institution supporting professionals within the telecommunications industry sector with training, mentoring and qualifications. 'I am delighted to have won this award and feel fortunate to work for a company that supports and invests in growing talent. I would like to thank and give credit to all my internal [...]

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