Imagine the perfect solution. It would have all the best components from the best Contact Centre platforms available. It would then draw on over a decade of experience of running an award-winning Contact Centre to align these components to the real world – how contact centres actually work.
If you then took this perfect solution and provided the flexibility for your people to configure every queue, every call flow, rules for routing and every report – you now have a solution that is in tune with how your business works.
If you then placed this solution into three state-of-the-art data centres with unlimited scalability and the highest level of resilience and security – you have a hosted contact centre solution your business can depend on.
And finally, if this solution was available as a fully-managed, cloud-based telephony solution where you only pay for what you use – you have a way to redefine your customer contact.
This is Cirrus. Exceptional technology, an experienced team and robust infrastructure.