Our Customers 2017-09-08T14:40:03+00:00

insurethebox meets rapid scale demands and trains agents faster

"The Cirrus platform has transformed the way insurethebox manages our phone calls. The solution allows us to rapidly scale to meet customer demand. Training lead times for agents are much shorter than before. The system really is intuitive to use. The real time management information as well as the comprehensive call logs have proven invaluable, providing detailed insight into not only our operational metrics but also our customers, enabling us to drive change and transformation within the business. We would recommend Cirrus to any enterprise call centre."
- Stephen Humphrey – Head of Business Performance at insurethebox

Economy Energy improves customer experience and saves cost

"Because our previous supplier had let us down so badly, it was imperative that the new cloud-based contact centre was provisioned without any impact on our customers. Cirrus ensured a smooth transition to its solution and provided effective training to enable us to get the best business result in the shortest time possible."
- Lynne Curtis-Blackwell – Head of Customer Services

Pertemps

Recruitment company empowered to innovate and improve client services [...]