jliem

About Joanna Liem

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So far Joanna Liem has created 8 blog entries.

Customer Service, Customer Experience & Customer Profitability: What the Board Needs to Know About Their Contact Centre

2017-10-04T16:51:24+00:00

Although customers are demanding, they do recognise when they receive service that is seamless. It [...]

Customer Service, Customer Experience & Customer Profitability: What the Board Needs to Know About Their Contact Centre 2017-10-04T16:51:24+00:00

Pertemps

2017-08-21T14:52:19+00:00

Recruitment company empowered to innovate and improve client services using Cloud Contact Centre. Pertemps [...]

Pertemps 2017-08-21T14:52:19+00:00